Hospitality Business Solutions

The Uganda and the rest of East African hospitality industry is rapidly evolving and growing, and with change comes increased competition and pressure to drive revenues, reduce costs, and sustain profits. HBS provides its hospitality clients relevant and contemporary industry information, personalized assistance, and value-based products & services that enhance hospitality business growth and profitability.

Our services are scalable and include property & casualty insurance, risk management, employee benefits plans, short-term capital expense loans, human resources consulting, payroll services, sales & marketing consultation, revenue & yield management, social media, digital media, e-commerce, public relations, and other critical services. Let us help you respond to change and plan for the future.


Our Value to your business:- HBS- Assessment tools enable you to focus on one or more programs running through your organisation, which represent vital subjects for the culture of hospitality board  responsibilities, hotel & tourism sector. HBS is based on the vision for Excellent performance in different establishments and personnel.

We love what we do, some might say a bit too much, and we bring enthusiasm and commitment to every project we work on. Put simply, if you want a partner who cares about your business choose us.

We listen

We listen, we discuss, we advise. Sounds obvious but we listen to your ideas, plans and objectives for your business. We then select the best solution to fit. We don’t shoehorn projects and if we feel we’re not a good fit we’ll be honest and tell you from the outset.


We love nothing more that working on a great project with a fantastic client. We care about our clients and can often be found working out of hours to get everything ‘just right’!


We have been operating since 2010. We love discussing and planning new projects and have years of knowledge and experience that we bring to the table

Creative & Strategy

We like to keep everything under one roof to make it easier for our customers.

Our Team

Bwahana. B Vicent

Bwahana. B Vicent

Director: Consults, Inspection, Training & Events

Juliet Miria N

Juliet Miria N

Director Sales & Client Relations

Bwambale Norbert

Bwambale Norbert

Instructor: Bar, Pub & Cafe

Mamerito Ssenfuma

Mamerito Ssenfuma

Executive: Seasoned hospitality sales & marketing

Sula Kakande

Sula Kakande

Consultant: Hotel Digital Marketing & Onboarding

Angella Nalugo

Angella Nalugo

Executive: Hotel grading & Classification

Jasper Emor

Jasper Emor

Business Development Manager & PRO




Sales and Marketing

A carefully crafted combination of sales and marketing is vital for successful hospitality business growth.

Hotel Inspection

A root process to discover hospitality business Interdepartmental weaknesses. Call us Now!

Customer service

Effective customer care service delivery for excellent results in the hospitality business industry.

Food and Beverage

Food and beverage service / production development (the quality of service delivery)

Recruitment and Training

We  invest significant time and resources in our training, recruitment  and development programs.

Hospitality Technology

Smart Technology for the hospitality business. We have all the solutions you need.

Events Management

We handle all nature of events ( Banquets) including; Conferences, State functions, NGO/GO meetings and simple parties.

Quality & Strategic Advice

We help our clients to define and implement strategies that allow them to outperform their competitors.

Bar, Cafe & Pub Business

Bar, cafe and pub business project development in the modern world (introducing new links on income generating and revenue boosting).

Hotel Contracting Services

Experts in contracting hotels (all types of accommodation) and distribution of inventory. Your Hotel Supplier Partner.

airport transfer


Airport transfers’ through our exclusive transfer module and Car rental saving plans on your trip.

Wedding and Honeymoon

We create unique memorable wedding moments & honeymoon. Offering you a flexible, creative and personalised service for all budgets.



Regional Office:

    • Uganda: +256 787 070551 |+ 256 704 023485 | +256 758 377678
    • +256 758 377678 | +256 751 070550


Kenya Office: +254 732 095487 (Henricus)

Rwanda Office: +250 788 780 137 (Ben)

Skype: mamerit002